From keynotes to breakout sessions, at COMPLY2017 attendees were among leading regulators, compliance professionals, marketing executives, leading advertising lawyers and contact center operators from top brands who want to ensure their efforts to reach consumers are compliant.
Yet, COMPLY isn’t your typical compliance conference. COMPLY is the only conference focused on the insights that will give you actionable take-aways for mitigating risk, maintaining brand safety and implementing marketing regulations for your company—and you’ll have a great time doing it!
|2:00 pm||Registration and Exhibitor Lounge Open|
|3:00 pm|| The Future of RegTech |
The increased volume and velocity of regulations continues to put a strain on compliance teams, but has also paved the way for innovation and a new type of technology: RegTech. Leaders of RegTech companies will discuss what exactly Regulatory Technology is, what it solves for, and how compliance teams can consider adopting RegTech solutions into their compliance programs.
|3:45 pm|| The Shifting Regulatory Environment: A Federal, State and Local Perspective |
The regulatory environment has shifted considerably in the last few months, driven by new political and policy priorities, players, and business innovation. Consumer protection regulation and enforcement, however, continues to be a focus. Hear from federal and state officials on the front lines of consumer protection regulation and enforcement about these shifts and how they directly impact your organization as it prepares and plans its compliance priorities. (Eligible for 1 CLE Credit)
|4:30 pm|| Mission Critical: Trust & Understanding Risk Data as a Navy TOPGUN |
Approach risk data like a Navy TOPGUN. This Commander from the US Navy will lead attendees through an exercise in trust and understanding risk data. He’ll draw from his 3,200 hours of combined tours of duty to share how he’s carried through with operations and kept things smooth sailing.
|5:00 pm||Networking Cocktails & Exhibitors Lounge Open (5 – 7PM)|
|7:30 am||Registration / Breakfast / Exhibitors Lounge Open|
|8:45 am|| Hear from the Regulators |
Change seems to be the only constant in the current regulatory environment. Developments are happening at lightning speed in both the rules and the technology that’s disrupting the space. Hear directly from the regulators as they discuss their current mission, the status of certain rules and what can be learned from recent enforcements. (Eligible for 1 CLE Credit)
|9:30 am|| Making a Culture of Compliance Contagious |
Is the compliance team at your company thought of as the “police” group? Not at USAA where LaSalle and his marketing compliance team are seen as advisors by the business, helping keep them out of hot water while moving projects out the door faster. LaSalle will share tips and take aways on how fostering an environment of collaboration built on trust has made compliance contagious throughout USAAs marketing organization.
|10:00 am|| Payments And Innovation: How To Keep The Ecosystem Safe |
Technology innovation has always transformed the payments industry. The next few years will be no exception. Given the rapidly changing regulatory environment, shifting consumer preferences and emerging technologies, what are the truly important themes and fast growing trends that are impacting the payments industry? This session will dive into practical approaches to digesting the payments innovation maelstrom.
|10:30 am||Morning Break|
|10:45 am|| Credit Card Roundtable: Innovation and Compliance in the Era of Disruption (KRAKEN ROOM) |
Innovation and disruption are impacting the payment networks like never before. Hear from senior executives who are responsible for compliance and driving acquisitions, innovations and integrity on how they are reacting and adapting to these changes.
|10:45 am|| Data, Intelligence and Bots: How a New Breed of Technology is Changing the Way We Manage Compliance in the Contact Center (RADAR ROOM) |
Exploring the varied approaches to managing enterprise compliance in terms of the end to end process, we will look at the chain of Accountability, Operational responsibility and the functional needs of those engaged in the compliance supply chain.
|11:15 am|| Keynote Scott Stratten |
COMPLY2017 Keynote Scott Stratten will have you laughing, crying, tweeting, blogging and leaping out of your seat, ready to change how you think about marketing. As the ultimate sales and marketing truth slayer, Scott is not afraid to speak his mind when it comes to embracing the age of disruption.
|12:15 pm||Lunch / Exhibitors Lounge Open|
|1:15 pm||Afternoon Kickoff & Presentation of The Kraken Awards|
|1:20 pm|| Consumer Complaints: An Overview of the CFPB Complaint Process and Consumer Complaint Database |
Learn what’s actually inside the CFPB’s Consumer Complaint Database and how the Bureau – and others– use it. Companies large and small should attend this session to hear the latest developments on the CFPB’s complaint process to better understand what they publish – and what they don’t. There will also be time for Q & A.
|2:00 pm|| Tips for Leading Enterprises in Highly Regulated Markets Through a Compliance Crisis – From Someone Who’s Been There |
No one ever wants to be in a compliance crisis, but being prepared is critical. Learn essential tips as Donna details how she led one large education company through a multi-state enforcement and what she says other organizations in highly regulated industries can learn from her experience.
|2:25 pm|| What are the Compliance Essentials for the Lending Industry? |
New lending technologies are improving customer use and satisfaction while reducing risk but economic conditions, regulatory obligations, competition and consumer behavior, are factors that can quickly change the direction of the lending industry. Hear from legal and compliance officers at leading lenders on how their companies are quickly scaling consumer and business lending while innovating and and looking forward to the future of lending.
|2:55 pm||Break / Exhibitors Lounge Open|
|3:15 pm|| The Investors Thesis in RegTech and FinTech as a Sector (KRAKEN ROOM) |
Over $40.6 B has poured into FinTech over the past 5 years from Venture Capital and Private Equity according to CB Insights. However, this sector had a tough 2016 with the VC spigot tightening for startups and public companies who shed significant market cap. Things have stabilized in 2017, but what are the long term prospects for investors and startups? Are there lessons learned for RegTech startups? Will RegTech founders and investors face a similar roller coaster ride with their capital raise needs?
|3:15 pm|| Weathering The Storm: How Higher Education Marketers And Their Partners Have Come Out Stronger (RADAR ROOM) |
Few industries are affected by the politics and policies of the federal government more than higher education. Despite intense scrutiny by the Department of Education, the CFPB and many State AGs, several of these educational institutions and their partners have learned to proactively manage compliance efforts and still meet student acquisition goals. How are these marketers keeping up with the ever-evolving regulatory landscape while protecting their brands?
|3:50 pm|| Spotlight on Due Diligence: Complying with KYC/AML in FinTech (KRAKEN ROOM) |
Gain insights and best practices from these processors and solutions providers as they explore compliance programs and key payment security issues, vulnerabilities and innovative techniques to mitigate fraud for merchants, businesses, and consumers.
|3:50 pm|| How to Ensure TCPA Compliance While Driving Business Growth (RADAR ROOM) |
Lawsuits stemming from alleged violations of the Telephone Consumer Protection Act (TCPA) continue to increase at a rapid pace. Ensuring that your company is protected while continuing to acquire high quality leads to grow your business is no simple task. In this session, we’ll discuss best practices from industry leaders who have embraced this healthy tension by balancing the goals of adhering to TCPA and growing their businesses.
|4:25 pm|| Growth vs. Risk – Does One Have to Give? (LendUp and Kabbage Special Session) |
CCOs and CMOs often have a competitive relationship: one must move the brand quickly while the other must always think of the risk ahead. So how are some companies, especially those in disruptive markets, making this symbiotic relationship thrive? Hear from leaders at LendUp and Kabbage as they “square off” to discuss their coordination strategy for a solid partnership between their marketing and compliance teams.
|5:00 pm|| Innovators Fireside Chat with Doug Lebda, CEO of Lending Tree |
An expert on the consumer finance industry and mortgage markets, Doug will provide insight and analysis on the current and future state of consumer lending and how FinTech companies, such as LendingTree, are using cutting edge technology to change financial services.
|5:30 pm||Wrap Party on the World Famous 230-FIFTH Rooftop (5:30 – 7:30)|