|1:15 pm|| Afternoon Kickoff & Presentation of The Kraken Awards |
|1:20 pm|| Consumer Complaints: An Overview of the CFPB Complaint Process and Consumer Complaint Database |
Learn what’s actually inside the CFPB’s Consumer Complaint Database and how the Bureau – and others– use it. Companies large and small should attend this session to hear the latest developments on the CFPB’s complaint process to better understand what they publish – and what they don’t. There will also be time for Q & A.
- SCOTT STECKEL, Consumer Financial Protection Bureau (CFPB)
|2:00 pm|| Tips for Leading Enterprises in Highly Regulated Markets Through a Compliance Crisis – From Someone Who’s Been There |
No one ever wants to be in a compliance crisis, but being prepared is critical. Learn essential tips as Donna details how she led one large education company through a multi-state enforcement and what she says other organizations in highly regulated industries can learn from her experience.
- DONNA BUCELLA, Guidepost Solutions
|2:25 pm|| What are the Compliance Essentials for the Lending Industry? |
New lending technologies are improving customer use and satisfaction while reducing risk but economic conditions, regulatory obligations, competition and consumer behavior, are factors that can quickly change the direction of the lending industry. Hear from legal and compliance officers at leading lenders on how their companies are quickly scaling consumer and business lending while innovating and and looking forward to the future of lending.
- RHONDA MCGILL, Quicken Loans
- ASHLEY FOUGNER, Clara Lending
- JOBE DANGANAN, Sindeo
- BRUCE COOK, LendingTree
|2:55 pm|| Break / Exhibitors Lounge Open |
|3:15 pm|| The Investors Thesis in RegTech and FinTech as a Sector (KRAKEN ROOM) |
Over $40.6 B has poured into FinTech over the past 5 years from Venture Capital and Private Equity according to CB Insights. However, this sector had a tough 2016 with the VC spigot tightening for startups and public companies who shed significant market cap. Things have stabilized in 2017, but what are the long term prospects for investors and startups? Are there lessons learned for RegTech startups? Will RegTech founders and investors face a similar roller coaster ride with their capital raise needs?
- MILES REIDY, QED Investors
- CLAUDIA IANNAZZO, AlphaPrime Ventures
- LANCE FENTON, Serent Capital
- WALDEN SIEW, LinkedIn
|3:15 pm|| Weathering The Storm: How Higher Education Marketers And Their Partners Have Come Out Stronger (RADAR ROOM) |
Few industries are affected by the politics and policies of the federal government more than higher education. Despite intense scrutiny by the Department of Education, the CFPB and many State AGs, several of these educational institutions and their partners have learned to proactively manage compliance efforts and still meet student acquisition goals. How are these marketers keeping up with the ever-evolving regulatory landscape while protecting their brands?
- DEBORAH SOLMOR, Career Education Corporation
- MARTY COLLINS, Quinstreet
- TODD GLASSMAN, 2U
- JEFF TOGNOLA, Laureate Education
- TROELS SMIT, Facebook
|3:50 pm|| Spotlight on Due Diligence: Complying with KYC/AML in FinTech (KRAKEN ROOM) |
Gain insights and best practices from these processors and solutions providers as they explore compliance programs and key payment security issues, vulnerabilities and innovative techniques to mitigate fraud for merchants, businesses, and consumers.
- GEORGIA STAVRAKIS, Heartland Payment Systems
- PARKER CROCKFORD, Onfido
- JONATHAN FRIEDER, Accenture
- JOHN L’HEUREUX, PerformLine
|3:50 pm|| How to Ensure TCPA Compliance While Driving Business Growth (RADAR ROOM) |
Lawsuits stemming from alleged violations of the Telephone Consumer Protection Act (TCPA) continue to increase at a rapid pace. Ensuring that your company is protected while continuing to acquire high quality leads to grow your business is no simple task. In this session, we’ll discuss best practices from industry leaders who have embraced this healthy tension by balancing the goals of adhering to TCPA and growing their businesses.
- ELI SCHWARZ, Jornaya
- KARA LUNGMUS, SolarCity
|4:25 pm|| Growth vs. Risk – Does One Have to Give? (LendUp and Kabbage Special Session) |
CCOs and CMOs often have a competitive relationship: one must move the brand quickly while the other must always think of the risk ahead. So how are some companies, especially those in disruptive markets, making this symbiotic relationship thrive? Hear from leaders at LendUp and Kabbage as they “square off” to discuss their coordination strategy for a solid partnership between their marketing and compliance teams.
- JESSE SILVERMAN, LendUp
- EUGEN ILIE, LendUp
- SAM TAUSSIG, Kabbage
- JAMI SCHWARTZ, Kabbage
- LISA SHALETT, PerformLine Board Member
|5:00 pm|| Innovators Fireside Chat with Doug Lebda, CEO of Lending Tree |
An expert on the consumer finance industry and mortgage markets, Doug will provide insight and analysis on the current and future state of consumer lending and how FinTech companies, such as LendingTree, are using cutting edge technology to change financial services.
- DOUG LEBDA, LendingTree
- ALEX BAYDIN, PerformLine
|5:30 pm|| Wrap Party on the World Famous 230-FIFTH Rooftop (5:30 – 7:30) |